3bd Privacy Policy

3bd ("we", "our") is a trusted online casino and betting platform in Bangladesh. This privacy policy describes how we collect, use, store, and protect your personal information. By using the 3bd.cam website, you are considered to have accepted the terms of this privacy policy.

Please read this policy carefully. If you have any questions, contact us directly.

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We collect certain information to provide you with a secure and personalized service. This information is divided into two main categories:

Information You Provide Directly

• Full name and date of birth
• Email address
• Mobile number
• National ID card or passport number (for identity verification)
• Financial transaction details — such as bKash, Nagad, or Rocket account numbers or bank account details
• User-chosen password
• Content of messages sent via live chat or email

Information Collected Automatically

• IP address and device type
• Browser name and version
• Operating system
• Time and date of site access
• Pages visited and links clicked
• Cookie and session data
• Referral URL (where you came from before visiting our site)

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3bd uses your information only for legitimate and necessary purposes. Your data is processed for the following reasons:

• Account management: To create, verify, and maintain your account.
• Identity verification (KYC): To confirm age and identity, which is essential for ensuring responsible gaming.
• Financial transaction processing: To manage deposits, withdrawals, and bonuses.
• Customer support: To resolve your issues via 24/7 live chat and email.
• Security and fraud prevention: To protect against unauthorized transactions and account misuse.
• Service improvement: To enhance the user experience and diagnose technical issues.
• Communications: To send important service updates and technical notifications.
• Legal compliance: To comply with applicable laws and regulations.

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3bd does not sell or rent your personal information to third parties. However, your information may be shared with the following parties in specific circumstances:

Payment Processors

To complete financial transactions, we share the necessary information with bKash, Nagad, Rocket, and bank transfer service providers. These organizations follow their own strict privacy policies.

Technology Service Providers

Limited data may be shared with selected technology partners to operate our platform. All partners are bound by confidentiality agreements.

Legal Authorities

We may be required to disclose relevant information in response to court orders, legal obligations, or lawful requests from government agencies.

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Cookies are used on the 3bd website to improve your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential cookies: Required for the core functionality of the site. They are used to maintain login sessions and ensure security.
• Performance cookies: Help improve the service by analyzing usage patterns on the site.
• Preference cookies: Store your language and other preferences to ensure a better experience on your next visit.

You can control or disable cookies from your browser settings. However, disabling cookies may limit some functionality of the site.

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3bd applies multiple layers of security to ensure the safety of your information:

• SSL encryption: All data transmission on the site is secured through 356-bit SSL encryption.
• Secure servers: Our servers operate according to the highest industry security standards.
• Access control: Only authorized personnel can access your information.
• Regular security audits: Regular audits are conducted to identify and address potential vulnerabilities.
• Two-factor authentication: Two-step verification is available for additional account protection.
• Suspicious activity monitoring: Automated monitoring systems remain active to prevent fraudulent activity.

However, no method on the internet is 100% secure. We ensure the highest level of protection possible, but complete security cannot be guaranteed.

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We retain your information only for as long as necessary. Specifically:

• All information is retained while the account is active.
• Even after an account is closed, some information may be retained for a defined period to meet legal obligations.
• Financial transaction records are retained for a specific period as required by applicable law.
• Information from inactive accounts is reviewed after a defined period.

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As a 3bd user, you have the following rights regarding your personal information:

Right of Access

You may request a copy of the information we hold about you at any time. This request must be made by email and we will respond within a reasonable time.

Right to Rectification

If there is any error in the information we hold about you, you may request that it be corrected. It is your responsibility to provide accurate information and our obligation to make the correction.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may not be fully deletable due to legal obligations.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted, such as during a dispute about the accuracy of the data.

Right to Object

You may object to the use of your information for marketing or analytical purposes. Contact us at: [email protected]

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3bd is intended only for those aged 21 and above. We do not intentionally collect any information from minors. Age verification at the time of registration is an integral part of our KYC process.

If we suspect that we hold information belonging to a minor, we will immediately close the relevant account and delete the information. If you have any information about this, please notify us at [email protected].

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The 3bd platform may include content from game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt). These providers have their own privacy policies and we are not responsible for how your information is used on their platforms.

If our site contains external third-party links, we have no control over the privacy practices of those sites.

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This privacy policy may change from time to time due to business needs, technological changes, or legal obligations. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Send a notification to your registered email if necessary.
• Display a clear notice on the site.

If you continue using the site after a change, you are considered to have accepted the revised policy.

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For any questions, requests, or complaints regarding this privacy policy or your information, please contact us:

• Email: [email protected]
• Live chat: 24/7 support available in Bengali

We take every request seriously and aim to respond within a reasonable time.